After being here since 1978, full time since 1982, you come face to face with lots of people. Lots and lots and lots of people. In the retail business, when it is busy, sometimes you feel like you push people through like cattle in a sale barn. Fix em up, get em out. As busy as it is though, I can constantly see the loyalty of our customer base. Although I'm stuck "behind the desk:" much more than I would like, I do get out and see people behind the sales counter, out in the showroom and loading out on the dock. I am amazed at the number of people that I can label years of doing business with. We have so many 5, 10, 15, 20, 25 and even those who have been doing business with us for 32 years. Every single one has a story. Every single one has a history. I know them. I know their families. I know what their hobbies are and what church they might attend. We have new customers that have been with us for only a couple of visits that we are getting to know. We have others that already have a history. I can remember those that had very young children when I met them, that are now proud grandparents. We still see them as customers, but also have the privilege of seeing their children as customers. Sometimes we hurry people through so fast that we don't take the time to tell them how much they mean to us and how much we appreciate them, but know this.....we do! Every day we do. That's one of the things that still make this job fun. The people we have gotten to know. The people who make this job possible. The people who walk through our doors....our customers. Thank you!

Rich

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